{"id":126618,"date":"2025-10-22T14:47:17","date_gmt":"2025-10-22T14:47:17","guid":{"rendered":"https:\/\/mentorday.es\/wikitips\/?p=126618"},"modified":"2026-02-24T10:46:22","modified_gmt":"2026-02-24T10:46:22","slug":"desarrollo-de-servicios","status":"publish","type":"post","link":"https:\/\/mentorday.es\/wikitips\/desarrollo-de-servicios\/","title":{"rendered":"Desarrollo De Servicios: Crea Ofertas Que Generan Valor"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"126618\" class=\"elementor elementor-126618\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6640b78 e-flex e-con-boxed e-con e-parent\" data-id=\"6640b78\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f33e4ee elementor-widget elementor-widget-html\" data-id=\"f33e4ee\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe data-testid=\"embed-iframe\" style=\"border-radius:12px\" src=\"https:\/\/open.spotify.com\/embed\/episode\/7gZHu47auFrFL8wP8EdlZQ?utm_source=generator\" width=\"100%\" height=\"352\" frameBorder=\"0\" allowfullscreen=\"\" allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56098bf e-flex e-con-boxed e-con e-parent\" data-id=\"56098bf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fba3139 elementor-widget elementor-widget-text-editor\" data-id=\"fba3139\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"prose dark:prose-invert inline leading-relaxed break-words min-w-0 [word-break:break-word] prose-strong:font-medium [&amp;_&gt;*:first-child]:mt-0\">\n<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">BLOQUE 1: \u00bfQU\u00c9 ES DESARROLLO DE SERVICIOS Y POR QU\u00c9 ES CRUCIAL?<\/h2>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">La competencia de Desarrollo de Servicios es la capacidad de crear, mejorar o adaptar soluciones que respondan a necesidades reales del mercado. Es un proceso estructurado de ideaci\u00f3n, dise\u00f1o, prototipado, testeo, mejora continua y adaptaci\u00f3n, siempre enfocado en el usuario y el valor que se entrega.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Comportamientos clave:<\/p>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Generar y probar ideas de forma sistem\u00e1tica.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Prototipado r\u00e1pido y medici\u00f3n de impacto.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Documentaci\u00f3n de procesos para garantizar escalabilidad.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Gesti\u00f3n activa del feedback.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Estructuraci\u00f3n de ofertas en paquetes de valor, asegurando rentabilidad.<\/p>\n<\/li>\n<\/ul>\n<h3>Beneficios medibles:<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Aumento del margen.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Reducci\u00f3n del riesgo operativo.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Bajo tiempo de adaptaci\u00f3n (mayor velocidad de respuesta).<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Atracci\u00f3n\/fidelizaci\u00f3n de clientes.<\/p>\n<\/li>\n<\/ul>\n<h3>Micro-ejemplos:<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Usar el ciclo Lean Startup para validar servicios.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Mapear la experiencia del cliente y detectar &#8216;puntos de dolor&#8217;.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Documentar tareas repetitivas para liberar tiempo y escalar.<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Frase inspiradora:<br>\u201cUn producto exitoso no nace de una idea genial, sino de escuchar y resolver mejor que nadie.\u201d<\/p>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-2-autodiagnstico--tu-punto-de-partida\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 2: AUTODIAGN\u00d3STICO \u2013 TU PUNTO DE PARTIDA<\/h2>\n<div class=\"group relative\">\n<div class=\"w-full overflow-x-auto md:max-w-[90vw] border-subtlest ring-subtlest divide-subtlest bg-transparent\">\n<table class=\"border-subtler my-[1em] w-full table-auto border-separate border-spacing-0 border-l border-t\">\n<thead class=\"bg-subtler\">\n<tr>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Indicador<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Lo hago (5)<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">A veces (3)<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">No lo hago (1)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Genero y pruebo ideas sistem\u00e1ticamente<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Documento procesos y uso checklists<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Itero mi propuesta por feedback<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Precios por valor y margen (&gt;40%)<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Reformulo problemas para ajustarlos a capacidades<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Propongo soluciones valiosas detectadas<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">&nbsp;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"bg-base border-subtler shadow-subtle pointer-coarse:opacity-100 right-xs absolute bottom-0 flex rounded-lg border opacity-0 transition-opacity group-hover:opacity-100 [&amp;&gt;*:not(:first-child)]:border-subtle [&amp;&gt;*:not(:first-child)]:border-l\">\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>KPIs<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Net Promoter Score (NPS): % Promotores &#8211; % Detractores<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Margen por Servicio: (Ingresos \u2013 Costes Directos) \/ Ingresos<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Tasa de Renovaci\u00f3n: % clientes que repiten\/renuevan servicios<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Tiempo medio de entrega<\/p>\n<\/li>\n<\/ul>\n<h3>Niveles de dominio (EntreComp)<\/h3>\n<div class=\"group relative\">\n<div class=\"w-full overflow-x-auto md:max-w-[90vw] border-subtlest ring-subtlest divide-subtlest bg-transparent\">\n<table class=\"border-subtler my-[1em] w-full table-auto border-separate border-spacing-0 border-l border-t\">\n<thead class=\"bg-subtler\">\n<tr>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Nivel<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Conducta clave<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">B\u00e1sico<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Genera ideas para problemas simples en el entorno<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Intermedio<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Experimenta y reconoce oportunidades en la comunidad<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Avanzado<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Busca activamente mejorar valor y explica el porqu\u00e9<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Superior<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Prueba soluciones con usuarios; busca necesidades ocultas<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Experto<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Lidera innovaci\u00f3n compleja, involucra actores, asegura m\u00e1rgenes altos<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"bg-base border-subtler shadow-subtle pointer-coarse:opacity-100 right-xs absolute bottom-0 flex rounded-lg border opacity-0 transition-opacity group-hover:opacity-100 [&amp;&gt;*:not(:first-child)]:border-subtle [&amp;&gt;*:not(:first-child)]:border-l\">\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>Mini SJT<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Mejor respuesta a reclamaciones: Documentar el proceso, crear checklist y formar al personal (garantiza consistencia y escalabilidad).<\/p>\n<\/li>\n<\/ul>\n<h3>Red flags<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Fundador como cuello de botella.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Precios por hora, no por valor.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Alta rotaci\u00f3n\/insatisfacci\u00f3n por inconsistencia o servicios obsoletos.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Costes descontrolados.<\/p>\n<\/li>\n<\/ul>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-3-la-competencia-en-accin--casos-y-contexto\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 3: LA COMPETENCIA EN ACCI\u00d3N \u2013 CASOS Y CONTEXTOS<\/h2>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">\n<\/p><h3><strong>Caso de \u00e9xito:<\/strong><\/h3>\n<p>Startup EdTech sistematiza la mentor\u00eda online, MVP validado con usuarios piloto, NPS &gt;8\/10 y 50 nuevos clientes.<\/p>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">\n<\/p><h3><strong>Caso de carencia:<\/strong><\/h3>\n<p>Empresa lanza servicio premium sin testarlo ni validarlo: clientes abandonan, el servicio recibe malas cr\u00edticas, la empresa redise\u00f1a basado en feedback y recupera usuarios.<\/p>\n<h3>Matriz de criticidad<\/h3>\n<div class=\"group relative\">\n<div class=\"w-full overflow-x-auto md:max-w-[90vw] border-subtlest ring-subtlest divide-subtlest bg-transparent\">\n<table class=\"border-subtler my-[1em] w-full table-auto border-separate border-spacing-0 border-l border-t\">\n<thead class=\"bg-subtler\">\n<tr>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Sector<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Modelo<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Fase<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Innovaci\u00f3n<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Criticidad<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Justificaci\u00f3n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Servicios Profesionales<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Proyecto\/Retainer<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Crecimiento<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Sustancial<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Alta<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Escalabilidad necesita estandarizaci\u00f3n<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Tech (SaaS)<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Suscripci\u00f3n<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Validaci\u00f3n<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Radical<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Alta<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Retenci\u00f3n de early-adopters define el producto<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Retail\/Servicios<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Ecommerce<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Escala<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Incremental<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Alta<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Diferencia la experiencia consistente<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Impacto social<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Marketplace<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Validaci\u00f3n<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Sustancial<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Alta<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Adaptar soluci\u00f3n a usuario crea valor<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">B2B Industrial<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Servicios<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Escala<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Radical<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Alta<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Replicar requiere procesos escalables<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Educaci\u00f3n<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Cursos\/Mentor\u00eda<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Validaci\u00f3n<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Disruptiva<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Media<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Aprende eficazmente para \u201cboca-oreja\u201d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"bg-base border-subtler shadow-subtle pointer-coarse:opacity-100 right-xs absolute bottom-0 flex rounded-lg border opacity-0 transition-opacity group-hover:opacity-100 [&amp;&gt;*:not(:first-child)]:border-subtle [&amp;&gt;*:not(:first-child)]:border-l\">\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">No prioritaria:<br>Fase de idea (servicio manual extremo) y venta de commodities f\u00edsicos puros (clave: log\u00edstica).<\/p>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-4-plan-de-entrenamiento--cmo-mejorar\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 4: PLAN DE ENTRENAMIENTO \u2013 C\u00d3MO MEJORAR<\/h2>\n<h3><strong>5 micro-h\u00e1bitos clave<\/strong><\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Revisi\u00f3n diaria de feedback, extrae una idea semanal.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Documenta toda tarea repetida 3 veces.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Revisa margen semanalmente: \u00bfprecio cubre coste de servicio?<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Env\u00eda la pregunta de NPS tras cada servicio entregado.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Prototipa una micro-mejora al mes.<\/p>\n<\/li>\n<\/ul>\n<h3>Ejercicios<\/h3>\n<ol class=\"marker:text-quiet list-decimal\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Customer Journey Map: Dibuja las etapas clave, identifica puntos de dolor, define una acci\u00f3n.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Dise\u00f1o de Paquetes: Agrupa servicios en 3 (b\u00e1sico, premium, enterprise), define inclusiones\/exclusiones, precios y margen.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Sistema de Feedback: Crea encuesta simple, define cu\u00e1ndo enviarla y planifica reacci\u00f3n ante respuestas negativas.<\/p>\n<\/li>\n<\/ol>\n<h3>Frameworks\/metodolog\u00edas:<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Lean Startup (ciclo crear, aprender, medir)<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Design Thinking<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Canvas \/ Lean Canvas \/ Value Proposition Canvas<\/p>\n<\/li>\n<\/ul>\n<h3>Errores comunes<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Fundador = cuello de botella<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Precios por hora<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Falta de prototipo y validaci\u00f3n previa<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Definir la soluci\u00f3n antes del problema<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Ignorar feedback negativo<\/p>\n<\/li>\n<\/ul>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-5-herramientas-y-recursos-de-apoyo\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 5: HERRAMIENTAS Y RECURSOS DE APOYO<\/h2>\n<h3><strong>Claves<\/strong><\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Participa en el programa mentorDay para diagn\u00f3sticos, apoyo y mentor\u00eda.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Usa herramientas:<\/p>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Miro\/FigJam (mapeo)<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Typeform\/SurveyMonkey (feedback)<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Notion\/Trello (procesos, checklists)<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Tablero de Validaci\u00f3n Lean Startup<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Lecturas recomendadas:<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">\u201cService Design: From Insight to Implementation\u201d<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">\u201cLean Service Creation\u201d<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">MOOC Service Design (Coursera, EdX)<\/p>\n<\/li>\n<\/ul>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-6-ecosistema-de-apoyo--complementa-tu-perfi\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 6: ECOSISTEMA DE APOYO \u2013 COMPLEMENTA TU PERFIL<\/h2>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Busca un socio si no mejoras r\u00e1pido.<br>Perfiles complementarios:<\/p>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">CX\/UX (experiencia usuario)<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Operaciones\/Estrategia<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Anal\u00edtica\/BI<\/p>\n<\/li>\n<\/ul>\n<h3><strong>Checklist<\/strong><\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Detecta lagunas del equipo.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Busca experiencia probada.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Define entregables claros y procesos compartidos.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Mide impacto con m\u00e9tricas colaborativas.<\/p>\n<\/li>\n<\/ul>\n<h3><strong>Comunidades<\/strong><\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Clubes de Service Design (Meetup\/LinkedIn)<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Grupos de innovaci\u00f3n sectorial<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Foros de usuarios de Miro, Typeform<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Networking mentorDay mensual<\/p>\n<\/li>\n<\/ul>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-7-tu-plan-de-accin-personal\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 7: TU PLAN DE ACCI\u00d3N PERSONAL<\/h2>\n<div class=\"group relative\">\n<div class=\"w-full overflow-x-auto md:max-w-[90vw] border-subtlest ring-subtlest divide-subtlest bg-transparent\">\n<table class=\"border-subtler my-[1em] w-full table-auto border-separate border-spacing-0 border-l border-t\">\n<thead class=\"bg-subtler\">\n<tr>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Aspecto<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Ejemplo de acci\u00f3n<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Espec\u00edfico<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Documentar 2 paquetes estandarizados<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Medible<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Presentar a 3 clientes<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Alcanzable<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">45 min, 3 veces\/semana<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Relevante<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Claridad en oferta y rentabilidad<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Tiempo<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">30 d\u00edas<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"bg-base border-subtler shadow-subtle pointer-coarse:opacity-100 right-xs absolute bottom-0 flex rounded-lg border opacity-0 transition-opacity group-hover:opacity-100 [&amp;&gt;*:not(:first-child)]:border-subtle [&amp;&gt;*:not(:first-child)]:border-l\">\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>Plan 30\u201360\u201390<\/h3>\n<div class=\"group relative\">\n<div class=\"w-full overflow-x-auto md:max-w-[90vw] border-subtlest ring-subtlest divide-subtlest bg-transparent\">\n<table class=\"border-subtler my-[1em] w-full table-auto border-separate border-spacing-0 border-l border-t\">\n<thead class=\"bg-subtler\">\n<tr>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Semana<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Objetivo<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">M\u00e9trica<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Entregable<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">1-4<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Mapa de experiencia + 2 paquetes<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Mapa y &gt;40% margen<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Documento de Paquetes<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">5-8<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Sistema Feedback + mejora<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">NPS y Time Market<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Encuesta, ajuste proceso<\/td>\n<\/tr>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">9-12<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Optimizar precios\/eficiencia<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">\u226545% margen premium<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Nueva tabla\/precios, checklist<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"bg-base border-subtler shadow-subtle pointer-coarse:opacity-100 right-xs absolute bottom-0 flex rounded-lg border opacity-0 transition-opacity group-hover:opacity-100 [&amp;&gt;*:not(:first-child)]:border-subtle [&amp;&gt;*:not(:first-child)]:border-l\">\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>KPIs clave<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">NPS, CSAT, Margen servicio, Tasa de repetici\u00f3n<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\"><strong>Acci\u00f3n M\u00ednima:<\/strong><br>Escribe dos nombres: \u00ab[Tu Negocio] B\u00e1sico\u00bb y \u00ab[Tu Negocio] Premium\u00bb para tus primeras ofertas paquetizadas.<\/p>\n<hr class=\"bg-subtle h-px border-0\">\n<h2 id=\"bloque-8-mapa-de-adecuacin-estratgica\" class=\"mb-2 mt-4 font-display font-semimedium text-base first:mt-0 md:text-lg [hr+&amp;]:mt-4\">BLOQUE 8: MAPA DE ADECUACI\u00d3N ESTRAT\u00c9GICA<\/h2>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Tabla de criticidad (ver Bloque 3), tecnolog\u00edas a usar (CRM, encuestas, BI, herramientas de colaboraci\u00f3n, no-code\/low-code).<\/p>\n<h3>\u00cdndice de Adecuaci\u00f3n (IA)<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Sector (3) + Modelo (3) + Fase (3) + Innovaci\u00f3n (2) \u2192 IA: 2.75 \/ Prioridad ALTA<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\"><strong>Acci\u00f3n recomendada:<\/strong><br>Haz el Mapa de Experiencia del Cliente y define dos paquetes esta semana.<\/p>\n<hr class=\"bg-subtle h-px border-0\">\n<h3>TABLA RESUMEN EJECUTIVA<\/h3>\n<div class=\"group relative\">\n<div class=\"w-full overflow-x-auto md:max-w-[90vw] border-subtlest ring-subtlest divide-subtlest bg-transparent\">\n<table class=\"border-subtler my-[1em] w-full table-auto border-separate border-spacing-0 border-l border-t\">\n<thead class=\"bg-subtler\">\n<tr>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Qu\u00e9 es<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">C\u00f3mo medir<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">Riesgos baja<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">3 h\u00e1bitos<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">3 ejercicios<\/th>\n<th class=\"border-subtler p-sm break-normal border-b border-r text-left align-top\">3 herramientas<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Ofertas escalables y rentables<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">NPS, CSAT, Margen, Repetici\u00f3n<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Costes, insatisfacci\u00f3n, imposibilidad escalar<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Feedback 1 pregunta, documenta 1 proceso, an\u00e1lisis de margen<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Mapa experiencia, dise\u00f1o paquetes, sistema feedback<\/td>\n<td class=\"px-sm border-subtler min-w-[48px] break-normal border-b border-r\">Miro, Typeform, Notion\/Trello<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"bg-base border-subtler shadow-subtle pointer-coarse:opacity-100 right-xs absolute bottom-0 flex rounded-lg border opacity-0 transition-opacity group-hover:opacity-100 [&amp;&gt;*:not(:first-child)]:border-subtle [&amp;&gt;*:not(:first-child)]:border-l\">\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<div class=\"flex\">\n<div class=\"flex items-center min-w-0 gap-two justify-center\">\n<div class=\"flex shrink-0 items-center justify-center size-4\">&nbsp;<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3>Mapa de riesgos<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Costes descontrolados, burnout de equipo, p\u00e9rdida de clientes frente a competidores<\/p>\n<\/li>\n<\/ul>\n<hr class=\"bg-subtle h-px border-0\">\n<h3>Recursos y Referencias<\/h3>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Aceleradora mentorDay, plantillas y gu\u00edas Service Design, MOOC Service Design, Miro, Typeform, Trello.<\/p>\n<\/li>\n<\/ul>\n<h3>Recordatorio final<\/h3>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Copia y pega tu resumen en el \u00e1rea privada y en el entregable \u2018Plan de recursos humanos, desarrollo y crecimiento personal\u2019 del programa mentorDay.<\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6cb643 e-flex e-con-boxed e-con e-parent\" data-id=\"e6cb643\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5625068 elementor-widget elementor-widget-video\" data-id=\"5625068\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/cdQDkpkHxFA&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f97a7f e-flex e-con-boxed e-con e-parent\" data-id=\"9f97a7f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c250ae elementor-widget elementor-widget-text-editor\" data-id=\"6c250ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><b>\u2753 FAQ (Preguntas frecuentes)<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-679f7e5 e-flex e-con-boxed e-con e-parent\" data-id=\"679f7e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3356082 elementor-widget elementor-widget-n-accordion\" data-id=\"3356082\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5380\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-5380\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfQu\u00e9 es el desarrollo de servicios para emprendedores y por qu\u00e9 sirve? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5380\" class=\"elementor-element elementor-element-9f4ae45 e-con-full e-flex e-con e-child\" data-id=\"9f4ae45\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5380\" class=\"elementor-element elementor-element-eb3e148 e-flex e-con-boxed e-con e-child\" data-id=\"eb3e148\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c612bd6 elementor-widget elementor-widget-text-editor\" data-id=\"c612bd6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #009988;\"><span class=\"ng-star-inserted\" data-start-index=\"1984\">Es la capacidad de crear y mejorar soluciones que resuelven problemas reales de los clientes de forma rentable. Sirve para dejar de improvisar y construir ofertas escalables que aseguran altos m\u00e1rgenes de beneficio y calidad constante.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5381\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5381\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo puedo hacer que mi servicio sea escalable y rentable? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5381\" class=\"elementor-element elementor-element-40a362d e-con-full e-flex e-con e-child\" data-id=\"40a362d\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5381\" class=\"elementor-element elementor-element-dff887f e-flex e-con-boxed e-con e-child\" data-id=\"dff887f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d469d67 elementor-widget elementor-widget-text-editor\" data-id=\"d469d67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #009988;\"><span class=\"ng-star-inserted\" data-start-index=\"1984\">Debes documentar tus procesos y usar listas de control (<i class=\"ng-star-inserted\" data-start-index=\"2228\">checklists<\/i>) para no depender de tu intervenci\u00f3n directa. Adem\u00e1s, es crucial estructurar tus ofertas en \u00abpaquetes de valor\u00bb cerrados en lugar de cobrar solo por tu tiempo.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5382\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5382\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Cu\u00e1les son los errores m\u00e1s comunes al lanzar un nuevo servicio? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5382\" class=\"elementor-element elementor-element-3775727 e-con-full e-flex e-con e-child\" data-id=\"3775727\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5382\" class=\"elementor-element elementor-element-ef14a41 e-flex e-con-boxed e-con e-child\" data-id=\"ef14a41\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e59a3c elementor-widget elementor-widget-text-editor\" data-id=\"3e59a3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #009988;\"><span class=\"ng-star-inserted\" data-start-index=\"2320\">Los fallos principales son lanzar el servicio \u00abperfecto\u00bb sin haberlo validado antes con clientes reales y actuar como un cuello de botella donde todo depende del fundador. Tambi\u00e9n es un error no recoger <i class=\"ng-star-inserted\" data-start-index=\"2669\">feedback<\/i> para mejorar.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5383\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5383\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00bfC\u00f3mo s\u00e9 si mi servicio est\u00e1 funcionando bien en el mercado? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5383\" class=\"elementor-element elementor-element-e2b22c6 e-con-full e-flex e-con e-child\" data-id=\"e2b22c6\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5383\" class=\"elementor-element elementor-element-6da3476 e-flex e-con-boxed e-con e-child\" data-id=\"6da3476\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af24844 elementor-widget elementor-widget-text-editor\" data-id=\"af24844\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #009988;\"><span class=\"ng-star-inserted\" data-start-index=\"2653\">Lo sabes midiendo indicadores clave como el <i class=\"ng-star-inserted\" data-start-index=\"2799\">Net Promoter Score<\/i> (NPS), que indica la lealtad del cliente, y revisando tu tasa de repetici\u00f3n. Si tus clientes vuelven y el margen de beneficio cubre holgadamente los costes, vas por buen camino.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d79f165 e-flex e-con-boxed e-con e-parent\" data-id=\"d79f165\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7eb05e2 elementor-widget elementor-widget-text-editor\" data-id=\"7eb05e2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><strong>Tu Pr\u00f3ximo Gran Paso: Acelera tu Desarrollo de Servicios con mentorDay<\/strong><\/h3><p style=\"text-align: center;\">Ahora que conoces el m\u00e9todo, es momento de llevarlo a la pr\u00e1ctica con el acompa\u00f1amiento de expertos. <strong>Inscr\u00edbete gratuitamente al Programa de Aceleraci\u00f3n de mentorDay<\/strong> y convierte la teor\u00eda en acci\u00f3n.<\/p><p style=\"text-align: center;\">\ud83d\udc49 <strong>\u00a1Da el salto y acelera esta competencia con mentorDay!<\/strong> <a href=\"https:\/\/links.mentorday.es\/inscripcion\">https:\/\/links.mentorday.es\/inscripcion<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae7f963 e-flex e-con-boxed e-con e-parent\" data-id=\"ae7f963\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90c1290 elementor-widget elementor-widget-text-editor\" data-id=\"90c1290\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><b>QUIZ<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f9a4120 e-flex e-con-boxed e-con e-parent\" data-id=\"f9a4120\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc63f4 elementor-widget elementor-widget-mentorforms\" data-id=\"5fc63f4\" data-element_type=\"widget\" data-widget_type=\"mentorforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe aria-label=\"Quiz: Certificaciones para empresas\" src=\"https:\/\/forms.zohopublic.com\/jcaverodyrectoes\/form\/CompetenciaDesarrollodeServicios\/formperma\/BQLV3yeLvp-PF_0FTAmUmK84-mjTa9s7Yfl4nnnQrPI\" width=\"99%\" height=\"500px\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>F\u00f3rmate en c\u00f3mo crear servicios adaptados a las necesidades reales del cliente.<\/p>\n","protected":false},"author":6,"featured_media":133927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1175,1176],"tags":[3099,3101,3102,3103],"class_list":["post-126618","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-desarrollo-personal","category-competencias-personales","tag-desarrollo","tag-desarrollo-de-servicios-emprendedor","tag-servicios","tag-valor"],"_links":{"self":[{"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/posts\/126618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/comments?post=126618"}],"version-history":[{"count":16,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/posts\/126618\/revisions"}],"predecessor-version":[{"id":140169,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/posts\/126618\/revisions\/140169"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/media\/133927"}],"wp:attachment":[{"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/media?parent=126618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/categories?post=126618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mentorday.es\/wikitips\/wp-json\/wp\/v2\/tags?post=126618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}