CASE STUDY OF A PRACTITIONER ACCREDITING HIMSELF AS A MENTOR WHO WISHES TO IMPROVE HIS COMPETENCE BUILDING THE MENTEE - MENTOR - MENTORDAY RELATIONSHIP

Juan is an entrepreneur with experience in the technology sector and wants to be accredited as a mentor at mentorDay so that he can help other entrepreneurs. However, he knows that to be a good mentor, he needs to improve his competence in building a good relationship with his mentee.

To improve this competence, John decides to follow a learning method that will help him acquire the skills necessary to build an effective relationship with his mentee.

THE LEARNING PROCESS IS DETAILED BELOW:

1. Phases and stages of the mentoring relationship: Juan learns the different phases and stages that make up the mentoring relationship. He learns that the first phase is the initiation phase, in which the foundations of the relationship are laid, the objective is defined and trust is established. In the second phase, you work on planning and developing the relationship. Finally, in the closing phase, an evaluation of the results is carried out and the process is concluded.
2. CERCA mentoring model: John studies the CERCA model of mentoring which describes the five key components of an effective mentoring relationship: Commitment, Expectations, Roles, Communication and Support. He learns that to build a good relationship with his mentee, he must consider each of these components.
3. Building trust: John learns that trust is one of the most important elements in building a good mentoring relationship. To build trust, he must be honest, transparent and respectful in his communication with his mentee. He must also set clear boundaries and maintain privacy and confidentiality.
4. Empathic resonance: John learns the importance of empathic resonance, which is the ability to understand and feel what the mentee is experiencing. He learns that empathic resonance is essential to establishing a good mentoring relationship, as it allows the mentee to feel that he or she is understood and being listened to.
5. Mirror system. Emotional contagion: Juan learns about the mirror system, which is the ability to reflect the mentee's emotions and feelings. He learns that emotional contagion can be positive or negative, so he must be careful not to transfer his own stress or negativity to the mentee.
6. The ladder of inference: John studies the ladder of inferences, which is a tool to help him understand how beliefs and assumptions can affect his relationship with his mentee. He learns that he needs to be aware of his own inferences and how they can influence his relationship with his mentee.
7. How to achieve emotional attunement: Juan learns about emotional attunement, which is the ability to establish an emotional connection with his mentee. He learns that to achieve emotional attunement, he must actively listen, pay attention to his mentee's feelings and express empathy.
8. How to express empathy: Juan learns how to express empathy to his mentee clearly and effectively. He learns that empathy is a skill that can be developed, and that it is essential to building a good mentoring relationship.
9. How to build a relationship: The mentor decides to apply the practical tips and TIPs they have learned to improve their competence in building a good relationship with their mentee.
   1. First, set up a discovery session to get to know your mentee and establish the rules of the game. During this session, pay attention to communication and actively listen to understand your mentee's needs and perspectives.
   2. It then focuses on building trust and mutual respect with your mentee. He ensures that he respects the privacy and confidentiality of the information shared, and offers emotional support when needed.
   3. The mentor also uses the CLEAR model to structure mentoring sessions to ensure that they are focused on outcomes and common goals. In addition, he/she practices active listening and reframing to ensure that he/she has a good understanding of the mentee's needs and perspectives.

As the mentoring process progresses, the mentor continues to apply the TIPs and practical tips to strengthen the connection and bond with their mentee, improve communication and teamwork, and foster collaboration and mutual support.

Over time, the mentor notices a significant improvement in their ability to build a good relationship with their mentee and in the effectiveness of their mentoring process in general. He feels more confident in his role as a mentor and is able to guide his mentee to success more effectively.