360º feedback for entrepreneurs

360º feedback for entrepreneurs

360-degree feedback is a tool that consists of receive feedback from the business environment in order to learn about oneself and to further improve one's entrepreneurship.

By feedback we mean information that we offer to another person with the intention that it will be useful to them and that they will be able to use it to continue improving.

Giving feedback is not criticising or evaluating (see TIP on how to give feedback).

How is 360° feedback implemented? 

The person who will receive the feedback, i.e. the entrepreneur, chooses about 5 people from his or her working environment who are key to his or her professional development. 

For these persons, an e30-minute oral interview to find out their views on leadership, communication, team management, etc. The information is confidential and the way it is presented is with a summary by competences in which it is not named who has said what.

The objective is provide information of which we are often unaware and which, when we discover it, is very useful for making positive changes. 360° feedback is an excellent tool for initiating a process of executive coaching.

The entrepreneur discovers weaknesses and strengths, of which he was unaware!!! and corrective measures.

Characteristics of 360-degree feedback:

A comprehensive approach: Most traditional review methods involve individual employees getting feedback from their direct manager or authority.

360-degree feedback requires a quality input from additional sources such as peers.

Vision for the future: Unlike traditional employee surveys, 360-degree feedback takes a more futuristic approach, where employees can identify their strengths and weaknesses. They then work on development steps that can help them do better in their workplace.

It is a subtle tool: 360-degree feedback is an ingenious feedback mechanism to identify strengths and weaknesses, rather than analysing what the employee did right or wrong. It gives a broader perspective to the organisation to identify areas for improvement.

Advantages of 360 degree feedback

The main advantages of conducting a 360-degree assessment include the following:

  • Helps to increase self-awareness: This feedback tool helps to increase self-awareness in employees. As it is an anonymous process, it encourages honesty about a worker's behaviour. In addition, workers can review the feedback and identify areas for improvement.
  • Reduces blind spots: As the name suggests, 360-degree feedback is a general feedback method that helps to analyse strengths and weaknesses.
  • It helps to reduce blind spots and increase an employee's efficiency. This process is the right way to explore hidden strengths, as it is not unidirectional and helps the employee to identify his or her hidden talents.
  • It helps to build confidence: This feedback mechanism helps to build trust and increase morale not only among employees but also among leaders, as they begin to feel better about the organisation. It effectively improves decision-making capacity, as it is often given in a constructive manner.
  • It creates a better working culture: although the process is anonymous, feedback is provided directly to the employee by the manager and their peers and vice versa. It helps to reduce apathy among them and facilitates a better working culture.
  • Promotes a culture of equality at work: Through 360° feedback, employees have the same advantage of giving feedback to their leaders, managers or peers. This promotes a culture of equality.
  • It reduces staff turnover: Many organisations face employee turnover. This damages their reputation in the marketplace, as people do not want to work in a place where employees are seen as weak or where there is no job security.
  • 360-degree feedback gives employees the opportunity to identify their weaknesses and work to correct them. Helps increase employee engagement and overall job satisfaction.
  • It is a process of continuous improvement: A 360-degree feedback survey is not a one-time, give-and-forget feedback process. A regular employee feedback loop helps both to continuously improve.

Objective of 360 degree feedback

If you wait for managers to conduct a performance review, the 360-degree feedback may not give you enough information. Because it incorporates information from others as well as the employee, it can be a good starting point for performance reviews.

360-degree feedback enables an organisation to include a multi-point rating system for its employees. This system will allow supervisors, peers and subordinates to leave feedback for an employee.

In an organisation, teamwork is essential, and 360-degree feedback surveys can be very useful for measuring teamwork. 

By receiving job feedback an employee can work on eliminating gaps or weaknesses.

The survey should not lead to rifts between the employee and his or her colleagues or supervisors. This system is for the betterment of employees and not to create problems between team members.

Types of questions for 360 degree feedback

There are different categories for 360-degree feedback, below we mention each of them and the types of questions they include.

360-degree feedback questions based on self-awareness

The self-awareness of entrepreneurs is one of the greatest needs of most projects, because if they are self-aware, they are open to suggestions on ways to improve their work because they understand any shortcomings they may have. 

Use these questions in your 360 degree assessment to help determine self-awareness.

  • Does the entrepreneur remain calm even in high-pressure situations?
  • Pressure situations occur every day in the workplace, but how such a situation is handled is essential. The answer to this question will determine an entrepreneur's abilities to deal with pressure.
  • Does the entrepreneur carry out his work in an ethical manner?
  • Workplace ethics must be followed at all times to achieve the desired results. By answering this question, an organisation can collect answers to understand whether they follow standard labour practices or not.
  • Is the entrepreneur a professional in the workplace?
  • A professional attitude enables a workforce to perform better, to meet their objectives and to achieve more. The answer to this question determines an entrepreneur's outlook on the workplace.
  • Does the entrepreneur take constructive feedback positively and strive to take corrective action?
  • Feedback is part of the culture of any organisation, but what entrepreneurs do with it is essential. The answers to this question can help determine whether they take this process positively and strive to improve on the feedback they receive.
  • Here are some tips for conducting self-assessment surveys.
  • Questions for a 360-degree feedback survey oriented towards entrepreneurs' performance
  • The 360-degree type of feedback gives you an idea of whether the entrepreneur is results-oriented or not. It can help you understand the entrepreneur's current level of customer service or problem-solving skills. 
  • Does the entrepreneur focus primarily on the needs of the customer?
  • A customer-centric organisation must pay close attention to how employees interact with them. Otherwise, it encourages high turnover rates. It is an important issue that determines the willingness of workers to direct attention to the needs of the consumer.
  • Does the entrepreneur present himself as a problem solver?
  • It is important to know whether the entrepreneur is a problem solver or whether he or she is more likely to sit back and wait for someone else to solve problems.
  • An entrepreneur who takes the initiative to resolve conflict is someone who takes his or her part of the job seriously. Organisations function best with a workforce that is willing to collaborate to help create a more efficient workplace.
  • Is the entrepreneur a "detractor"?
  • This type of question is of monitoring. An entrepreneur's negative attitude can cost an organisation its most loyal customers.
  • If an entrepreneur has a negative attitude to problem solving or customer service, he or she needs immediate attention.
  • 360-degree feedback questions based on teamwork
  • To ensure that your organisation keeps running smoothly, all employees must be adept at teamwork. 
  • Part of the 360-degree feedback is to determine who wants to make the group stronger and who needs help to become productive members.
  • When working with colleagues, is the employee polite when communicating?
  • The effective communication is the key to an employee's success. Politeness puts them at ease and increases the likelihood of positive interaction. 
  • This is a important question that should be done in a 360-degree feedback survey if you want to understand how a worker treats his or her colleagues.
  • Have you had any problems with them recently?
  • When people with different traits come together, it is inevitable that there will be some differences of opinion. However, the team must find common ground when making decisions for the organisation. If there are problems between team members, try to resolve them immediately.
  • How would you recommend that the employee improve his or her interpersonal skills?
  • Interpersonal skills are those that help an individual communicate effectively with others. When it comes to teamwork, employees must be able to function harmoniously with others. If it is necessary to work on the employee's interpersonal skills, training should be arranged.
  • Is the employee open to constructive feedback?
  • Being open to feedback is a positive trait. Feedback helps employees to improve the way they work and achieve their goals effectively.
  • Is the employee willing to share the resources allocated to him/her?
  • Resources may be limited to an organisation. If an employee is unwilling to share them, it can affect the progress of an organisation.

360-degree motivation-based feedback

Motivated employees are more likely to work efficiently and seek more challenging tasks in the future. Ideally, your workforce is made up of motivated and enthusiastic employees.

Does the employee seem motivated by the job tasks?

Employee motivation is one of the most important issues facing organisations around the world, because if employees are not motivated, it is a waste of resources.

It is important to note that there are a difference between a happy employee and a motivated employee, although they can often overlap.

  • How does the employee demonstrate that he/she is motivated and committed to the success of the organisation?
  • Action speaks louder than words. Does the employee show clear signs of motivation at work? These signs show whether an employee is committed enough to work in the organisation or not.  
  • Have you experienced any difficulties in managing the level of employee motivation?
  • This question should be asked as a follow-up question to analyse whether there are any difficulties that a manager or supervisor is facing while managing the levels of motivation exhibited by an employee.

Learn about the benefits of employee engagement in your organisation. 

360-degree leadership-based feedback

Entrepreneurs who demonstrate leadership skills can help grow your organisation and motivate other workers.

  • Does the entrepreneur inspire co-workers to learn and grow professionally?
  • This question helps you to better understand whether or not an entrepreneur shows positive leadership qualities. Even workers who are not leaders can show that they are capable by encouraging their colleagues to work hard.
  • Does the entrepreneur have the ability to resolve conflicts within the team?
  • The Conflict resolution is an essential feature of the workplace. An entrepreneur who possesses excellent conflict resolution skills is likely to become a good leader in the future.  
  • Does the entrepreneur take the initiative to solve problems?
  • A leader is a person who takes the initiative without being asked. Use this question to see if an employee excels at taking action to help solve problems.
  • Does the entrepreneur demonstrate motivational skills and help others to succeed in daily tasks at work?
  • In the words of Dale Carnegie, "If you are able to inspire one person other than yourself, you are a winner. By asking this question in your survey, you get a better idea of which employees are inspiring other employees to do better.
  • Does the entrepreneur provide a supportive environment for other employees in the workplace?
  • A good leader will know the importance of working in harmony and peace within the organisation. A person who manifests these qualities is often considered a good leader.
  • Learn about the qualities of a leader with this article we have for you. 
  • Here are ten reasons why companies should use 360-degree feedback for employee evaluation and development.
  • It gets everyone involved
  • You get all team members involved in the path to success when it comes to achieving the daily goal. It's It is important to note that this allows employee morale to increase.
  • As a team, we all want to work in a climate that is friendly, active and committed to achieve better results.
  • It's a self-awareness pill
  • It goes without saying that when we do the same task every day for many hours a day, we sometimes start to lose the meaning of our effort. However, it is a universal problem that employees face everywhere.
  • 360-degree feedback promotes self-awareness and reminds employees of the strengths they bring to the team.
  • Increases confidence
  • Everyone enjoys momentum in their daily lives. The art of building trust in an individual's mind is something that influential leaders must work on.
  • Feedback encourages employees to think for themselves. Expressing an opinion boosts confidence. Recognised trust has a direct impact on the work ethic, values and responsibility that employees take on in the workplace.
  • If you want to solve problems in your office, then create people who have the confidence to think of solutions on their own. It is the best first step to creating a free and innovative workforce.
  • Promotes transparency
  • There is a direct link between job satisfaction and productivity. When companies notice this, they start experimenting with the employee experience.
  • The drive for transparency has many merits in start-ups and mid-sized organisations that believe in innovation as a driving force. 
  • Research has consistently shown that hierarchical transparency is directly related to the level of employee morale and motivation.
  • Train employees
  • How can employees be empowered to work for their progress and development and at the same time, improve productivity and performance of the organisation?
  • Listening to the employee's voice encourages them to think for themselves and to evaluate their own performance. It puts the authority of evaluation in their hands, thus encouraging them to set their personal goals that can also help the company.
  • Revive the working culture from within
  • Values and culture are concepts that cannot be forced on an organisation. They can only be influenced and encouraged to spread organically.
  • Openness, inclusiveness, positivity, appreciation and encouragement are some of the attributes that describe a healthy work culture. 
  • Work culture surveys promote self-awareness and make employees feel more responsible for the culture within the organisation.
  • Encourages self-development
  • Whether in the private or professional sphere of an individual's life, the drive to progress must come from within.
  • 360-degree feedback encourages employees to evaluate themselves and to set their own goals. These objectives are personal motivators crucial for employees to develop the core values and competencies of the office.
  • An end to prejudice
  • The traditional top-down style of feedback creates a power gap between employees and leaders. One of the best leadership qualities is promoting respect and motivation while encouraging free thinking.
  • 360-degree feedback is non-threatening and honest. It removes the stigma that employees may feel that a manager's personal opinions are biasing their job performance evaluation.
  • Promotes progressive growth
  • Each round of 360-degree feedback gives individuals an insight into their interaction with their teammates, and more importantly, a goal to achieve.
  • 360-degree feedback leads to growth. Encourage employees to think for themselves and create their own goals.
  • It's not just about getting employees more involved. It is also about boosting the free thinking and that brings value to the organisation.
  • Promotes a united team
  • A team that works well together, grows together. When employees with a common goal share constructive feedback, a working unit is created, with a shared level of commitment to success.
  • This tool covers most aspects of the behavioural competencies of an employee or their manager or management.
  • It is a system that promotes transparency in the feedback system and reduces apathy, which makes it extremely popular with organisations.

360-degree feedback is done by applying anonymous surveys, whereby managers and peers can fill out an online form covering a variety of questions about an employee. 

These questions directly or indirectly represent a wide range of workplace competencies. The employee receiving feedback also fills out the same feedback form to analyse his or her strengths and weaknesses.

360-degree feedback provides employees with constructive feedback by giving them the ability to opportunity to work on improving their skills, through, training and other relevant means.

After the question and before think of yourself.
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Picture of Jaime Cavero

Jaime Cavero

Presidente de la Aceleradora mentorDay. Inversor en startups e impulsor de nuevas empresas a través de Dyrecto, DreaperB1 y mentorDay.
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