KNOWLEDGE MANAGEMENT

Accelerate your business with these expert tips on "Knowledge Management". Analyse and discover this TIP!

Knowledge management is a a discipline that promotes the identification, capture, evaluation, retrieval and sharing of all information assets of an enterprise. As well as, such as databases, documents, policies, procedures, previously uncaptured experience and individual worker experience.

What is Knowledge Management really about?

In making the organisation's data and information available to the organisation's members through portals and the use of content management systems.

Leveraging knowledge management in business involves:

1. Getting the most out of it of the organisation for the development of new products or services.
2. Avoid making mistakes on a recurring basis.
3. Facilitates control production and dissemination of the resources we are going to use in the company.

It is about be creative and adapt resources we possess to the specific needs of our organisation. In any case, in order for these techniques to be effective, the organisation must:

• Stimulate knowledge production.
• Available at of spaces and avenues for communication.
• To be and promote their use.
• Dar corporate value to knowledge.

The knowledge management cycle

1. Identifying knowledge.
2. Acquiring knowledge.
3. Developing knowledge.
4. Knowledge sharing.
5. Using knowledge.
6. Retain knowledge.

Some of the advantages of knowledge management:

• Improving the quality of products and services.
• Simplification of management/production processes.
• It allows for greater efficiency in the use of resources.
• Improving supplier relations.
• It provides better tools for management management.
• Improved customer service.